IMPORTANT INFORMATION
Alerts & Notices
Important alerts and updates from The Toll Roads that may affect you.
ROAD CLOSURE
55 Hour Closure
Heads up! Caltrans will close the Northbound 241 Toll Road in Mission Viejo
October nightly through October 30th. All lane closure information is available through the Caltrans Lane Closures System here: https://lcswebreports.dot.ca.gov. Caltrans Orange County District 12.
Legacy Transponders are Expiring
Do you have a transponder that still beeps? Old tolling technology is being phased out, and battery-operated transponders will no longer be read by toll facilities throughout California after December 31, 2026. Learn more about the sunset and see if your transponder needs replaced at xxxxx
If you have a legacy Title 21 transponder listed on your account, it must be replaced. Once the legacy transponder has been replaced and deactivated, you can dispose of it. Please dispose of the transponder the way you would a lithium battery or other hazardous household waste.
Phishing Scam
The Toll Roads is advising drivers to disregard phishing texts being sent to their phones notifying them of unpaid tolls and/or violations. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.
The Toll Roads do not send text messages to non-accountholders.
What do you do if you receive a phishing text?
You can help fight electronic fraud by reporting your experience to the Federal Trade Commission (FTC). The FTC shares reports with law enforcement agencies to help in consumer fraud investigations and prosecutions. If you receive a phishing text or other suspicious communication, please report it at ReportFraud.FTC.gov .
If you think your information has been compromised involving credit card, bank account number or personal information, go to IdentityTheft.gov . There you’ll see steps to take including immediately contacting your bank or credit card company to report the incident and cancel your credit card.
